À propos de Allison
🏃♂️If you only have 10 seconds
Salesforce consultant and BA, 4+ years across 15+ implementations mostly Sales Cloud, Service Cloud, and CPQ with Copado deployments and custom process automation.
Salesforce Certified Administrator and Platform App Builder, I run discovery, build, train, and stay until your team actually adopts what we built. Available for short focused missions and longer engagements, fully remote.
About me
I help businesses get the best out of their Salesforce org. The work I enjoy most is the part where I sit with you, figure out what you actually need (vs. what you asked for), and build something your team will still use a year later.
🎯 What I bring
- Sales Cloud & Service Cloud implementations — end-to-end implementations
- Custom process automation — Flows, validation rules, approval processes
- Salesforce architecture & administration — data models, permission sets, sharing rules
- Copado deployments — release management and version control
- Data migrations & cleanups via Data Loader
- Light Apex & SOQL — I can read, debug, and modify
- CPQ & Contract Lifecycle Management — product config, quotes, subscriptions, assets, contracts
- Field Service — work orders, service appointments, SLAs
💼 Typical projects
- New Salesforce org setup, end-to-end
- Cleaning up a Salesforce instance that's grown messy
- BA support on in-flight implementations
- Copado migration or release process setup
- CRM data migrations with Data Loader
⚙️ How I work
Fully remote, async-friendly, across timezones. I adapt to your team's pace.
Fluent in both "business" and "Salesforce" — comfortable running workshops, translating needs into specs, and staying close after go-live to make sure adoption sticks.
Salesforce Certified Administrator and Platform App Builder. Native French, fluent English.
📩 Happy to discuss your project!
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Néerlandais
Notions
En télétravail uniquement
Travaille majoritairement à distance
Expériences
- Novera SolutionsSalesforce ConsultantAGENCE & SSIIseptembre 2022 - septembre 2024 (2 ans)Brussels, BelgiqueContinued at Novera as a Salesforce Consultant, working across a wider range of projects and industries including export, manufacturing, and IoT deployments.What the role looked like:
- Leading smaller implementations end-to-end: discovery, configuration, deployment, training, go-live support
- Contributing to larger, more complex projects within cross-functional teams — solution design, build, and UAT
- Copado deployments on the projects I led; supporting role on bigger releases
- Solution work across Sales Cloud, Service Cloud, Field Service (with SLAs), CPQ, and Pardot
- Reading, debugging, and modifying existing Apex when configuration alone wasn't enough
- Running multiple parallel projects without dropped balls
- Owning client relationships from kickoff through adoption on the projects I led
Delivered 9+ projects in this period. The work split roughly in half between projects I owned solo and complex builds where I was one BA/consultant among several — both useful, in different ways. - Novera SolutionsSalesforce Business AnalystAGENCE & SSIImai 2020 - septembre 2022 (2 ans et 4 mois)Brussels, BelgiqueJoined Novera as a Salesforce BA on client implementations across multiple industries including recruitment, public sector, food&beverage.Day-to-day work:
- Discovery sessions with business stakeholders, translating needs into clear functional specs
- Sales Cloud and Service Cloud configuration: custom objects, fields, Flows, validation rules, permission sets
- Data migrations via Data Loader, including deduplication and quality checks
- User training, documentation, and post-launch support
- UAT coordination across business and technical teams
Worked on 6+ projects in 2 years, ranging from short setups to multi-month implementations. The recurring pattern: businesses with messy processes that had grown out of control: my job was to map what they actually did, simplify it, and rebuild it in Salesforce so it would hold after we left. - NespressoE-commerce & Marketing InternGRANDE DISTRIBUTIONjanvier 2019 - juin 2019 (5 mois)Brussels, BelgiqueEnd-of-studies internship within Nespresso's global e-commerce team.Worked alongside digital marketing managers on the day-to-day operations of nespresso.com.What I worked on- Supported product launches and online campaigns on the Nespresso e-commerce platform (SAP Hybris)- Helped create and optimize SEO-aware product pages- Coordinated with creative agencies on campaign content and assets- Contributed to performance tracking and reportingWhat I took from itFirst real exposure to e-commerce ops at scale, conversion logic, and how a global brand operates digitally. Sparked an interest in the systems and processes behind customer-facing products — whichlater led me toward CRM consulting.
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Formations
- Fullstack Developer BootcampLe Wagon20209-week intensive bootcamp covering Ruby, Rails, JavaScript, HTML/CSS, SQL, and product thinking. Built a final group project from concept to deployment in 2 weeks.
- Bachelor of e-BusinessEPHEC2019E-business includes: - Digital marketing - Communication - E-commerce - Supply Chain Management - Webdesign and Webcontent - Business analysis - Project Management
Certifications
- Salesforce Certified AdministratorSalesforce2022
- Salesforce Certified Platform App BuilderSalesforce2021