Arnaud Halleux

Kitefox provides management consulting and supports digital transformation by delivering cloud solutions within the Salesforce eco system. Project: ING - Assisted Channels/CRM. Assignment: CJE / Data steward. Delivering CRM solution for bankers in BE and NL accross segments B2C,B2B. Align data model and data sources in order to improve reporting capabilities. Project: Credendo - CRM Assignment: Project Manager / Architect. Support insurance CRM processes with Salesforce. integrating applications on the salesforce platform (Pardot, InEvent, Mailchimp, SAP BW MDG (via CPI)). Improve the customer experience by aligning Marketing and Sales processes across the group. Project: Solvay - SRM Assignment: Architect, developer lead. Full suite of Supplier Relationship Management applications using backend SFDC lighting application for buyers and interface for supplier with communities. Integration with Docusign, Ecovadis, SAP, google using webservices and webmethods middelware. Project: Baxter Pharma - Community Assignment: Technical Lead for multiple Salesforce communities. Build by using and designing reusable lightning components for the logic and the interface. Roll-Out worldwide dealing with various regulations.

Project: Baxter Assignment: Lightning Community Architecture/Developer Project: Wabco - Digital Help Desk Assigment: Project Lead for Call Center implemenation using the the Service Cloud Salesforce Package with a New Voice Media integration. Worldwide roll out. (Using Agile Methodology) Project: Solvay - CRM Web-To-Case Assignment: Project Lead for Web-To-Case implementation on Salesforce.com CRM application. Consuming Service Cloud licences and building connections between different Force.com Org. Project: Solvay - Salesforce SRM Assignment: Technical Lead for Salesforce.com application Support within a supplier relationship management tool in the chemistry sector. Worldwide roll out.(Using Agile Methodology)