Ivan T.

 Prepare quotations by understanding customers' needs for industrial components; valves, tube fittings, gauges, measuring devices, filters, check valves, and other components.

 Analyze process data from customers such as; flow rates, fluid types, pressures conditions, temperatures, and others, and select the appropriate products for the application.

 Ensure proper material compatibility fluid and components. Looking for the right tubing and piping regarding the demands.

 Manage project with application engineers and customers regarding the technical sheets and product specifications.

 Process orders, reports orders status. – Communicate properly with internal customer service.

 Daily visits customer's sites; build long term relationship with customers – Customers satisfactory.

 Make sure customers are well trained for using products properly and safely.

 Attending Sales meeting with the Direction, to review objectives and align on strategic – Monthly.

 Perform markets research; prospect new customers for introducing + Visit's reports through Notebook.

 Customers area: Wallonia. My annual target budget is at least €2-2.5million.

 Supervised and coordinated maintenance of electrical systems, HVAC units, pipes units and heating installations across facilities.

 Managed priorities, organized workflows and coordinated teams, including handling emergency calls from soldiers, offices, and General Officer Quarters.

 Ensured 24/7 operational readiness by providing technical support during on-call periods. Planned meetings/trainings sessions.

 Defined, assigned and monitored daily, weekly, and monthly work for maintenance technicians, contractors, suppliers, ensuring efficiency and compliance with international standards regulations and military.

 Prepared budget for each fiscal year, including contractors' services (at least €4millions), daily operations (€300k), trainings personnel (€20k), installation improvements (at least €2million), …

 Dealing with all other departments such as Finance, Health&Safety, Education, Warehouse, Engineering & Designers, Military Police, Recreation team, and others to align technical operations with organization needs.

 Reported to the management team and base Commander – Weekly.

 Provided technical support to NATO, trough engineering expertise Team and Directorate of public works dept.

 Conducted markets research; contractors, equipment suppliers to secure cost-effective.

 Making quotations by sizing industrial valves/actuators/positioners and regulators for different customers. Area: Wallonia and Luxembourg.

 Collected process data from customers; pressures conditions, flow rates, temperatures, and others.

 During sizing of valves, we paid attention to the rangeability of valves, noise (dBA), flashing, cavitation.

 Ensured material compatibility (Fluid, Valve material, Piping, Oxygen).

 By using the Valve Link software, analyze with service engineer certain curves for valve health and take appropriate actions. Sales view

 Discussing during meetings with customers to know/find the best solution for their installations.

 Process orders, reports orders status.

 Managed issues between customers and service engineers; visit customers with External Sales Engineer.

 Ensured contractual obligations are met.

 Some Results: FY2018: 15% under Budget, FY2019: 5% under Budget, FY2020: 10% above Budget.