À propos de Mounia
- Managed the ecommerce customer journey from acquisition to purchase
- Worked on offer structure, purchase confidence, and conversion flow
- Focused on reducing friction and improving customer experience
- Managed ecommerce operations, performance thinking, and customer journey optimization
- CRO Audits
- Product & Funnel Optimization
- Offer Positioning
- Checkout Optimization
- Continuous Improvement
- Review key pages and funnel structure
- Identify main conversion blockers
- Prioritize highest-impact opportunities
- Build a practical action plan
Anglais
Bilingue ou natif
Français
Bilingue ou natif
Néerlandais
Capacité professionnelle limitée
Expériences
- BLEND MEFounder & E-Commerce LeadE-COMMERCEjanvier 2023 - décembre 2025 (2 ans et 11 mois)Brussels, Belgique▪ Launched and managed a D2C e-commerce brand, leading the full online business strategy from website creation to marketing performance optimization.▪ Built and optimized the e-commerce website, improving product presentation, user experience and conversion flow.▪ Defined offer structure, pricing logic and purchasing journey.▪ Tested acquisition channels and managed marketing campaigns to drive qualified traffic.▪ Monitored traffic, conversion data and campaign performance to guide business decisions.
- The Flower Wall BelgiumE-commerce & Digital Marketing ManagerE-COMMERCEjanvier 2019 - décembre 2022 (3 ans et 11 mois)Brussels, Belgique▪ Led the development of the company’s e-commerce and digital marketing initiatives to support both B2B product sales and B2C client acquisition.▪ Designed and optimized the company website to improve user experience, lead generation and conversion.▪ Defined and implemented the digital marketing strategy to increase brand visibility and promote key offers.▪ Developed and executed email marketing campaigns to nurture leads and improve engagement.▪ Planned and managed online advertising campaigns to increase visibility and generate qualified leads.▪ Contributed to the development of online sales opportunities for suppliers and partners.
- Pall Life Sciences (Biopharm)Marketing Project ManagerAGENCE & SSIImai 2016 - décembre 2018 (2 ans et 7 mois)Brussels, Belgique▪ Managed marketing projects and product launches to support brand visibility and lead generation.▪ Coordinated cross-functional teams (marketing, product, sales) to ensure consistent messaging and campaign execution.▪ Managed budgets, suppliers and project timelines for marketing initiatives and events.▪ Supported digital marketing initiatives including content creation, newsletters and website updates.▪ Contributed to the development of marketing materials and commercial assets supporting global campaigns.
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