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Sabina La FeliceSL

Sabina La Felice

Supermalter

Project Portfolio Manager, Business Transformation

1 000 €/jour
1 projet
Brussels, BE
15 ans et +

Délai de réponse moyen : 1h

À propos de Sabina

Sabina is a seasoned IT manager with over 20 years of experience managing large-scale service delivery and complex portfolios across the private and public sectors, including significant roles at the European Commission, NCIA, ATOS, Bull, BNP Paribas Fortis, and Deloitte. She possesses proven expertise in driving strategic technology alignment, leading organisational change, and ensuring robust service execution under strict time and budgetary controls.
Core Competencies & Key Accomplishments
  • Strategic Portfolio Management: Sabina developed and managed high-value IT project and service portfolios aligned with corporate web strategy at the European Commission. She successfully streamlined service integration to standardise solutions and delivery processes.
  • Agile & Programme Leadership: She led significant Agile/Scrum implementations driving key Scrum practices and delivering over 20 large web revamp and technology upgrade projects on fixed budgets and timelines.
  • Stakeholder & Resource Management: She is highly skilled in executive-level stakeholder communication, managing delivery escalations, and directing large cross-functional teams to share requirements and support multiple concurrent initiatives across organisations like BULL/Atos.
  • Service Level Governance: Defined, monitored, and managed complex Service Level Agreements (SLAs) and established critical Key Performance Indicators (KPIs) for high-profile clients (e.g., European Commission, Eurocontrol).
  • Financial Management & Reporting: Developed and managed comprehensive budgets for IT implementation projects, departments, and services. Produced detailed financial reports, monitored expenditures against financial plans (e.g., Workforce Planning and Annual Business Execution Plan at NCIA), and accurately forecasted future financial needs
  • Italien

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Espagnol

    Notions

  • Français

    Capacité professionnelle complète

  • Néerlandais

    Capacité professionnelle limitée

Accepte de travailler sur site
Brussels (jusqu’à 50 km)

Expériences

  • Accenture Belgium - DIGIT
    Logo MaltSur Malt
    28487  - Onboarding Manager Level 9  - Nearsite - DG DIGIT B1
    AGENCE & SSII
    janvier 2026 - mars 2026 (2 mois)
    Brussels, Belgique
    As IT service Officer for the Europa Web team, Sabina focused on the:

    • Security Governance & Risk Oversight: Led enterprise-wide IT Security and Risk Management as the client-facing authority for major platforms (OpenEuropa Library, Europa Web Publishing Platform and Europa Community Platform), driving risk-based security frameworks across web application and cloud infrastructure layers in alignment.
    • Cloud Security Compliance: Assessed and maintained compliance with Cloud Security Controls in collaboration with the sector responsible for Drupal hosting services.
    • Asset Management & Security Planning: Directed Primary Asset identification across critical Europa platforms and led the design and implementation of IT Security Plans, ensuring cross-functional stakeholder alignment and architectural security integrity under the ITSRM methodology.
    • Regulatory Compliance & Data Protection: Served as focal point for cybersecurity and data protection, enforcing full compliance with the EU cybersecurity framework, GDPR/EUDPR, and Priority 55 security controls; maintained zero non-compliance findings across all DPIAs and security audits.
    • Contracts & Vendor Governance: Leading the strategic transition of IT delivery contracts from Time & Means to Quoted Time & Means and Fixed Price models, conducting skills gap analyses and defining technical specifications to enforce accountability and security-by-design in procurement.
    • Innovation & Process Modernisation: Drove an inter-sectoral modernisation initiative to harmonise security and operational methodologies, aligning service delivery with enterprise security standards and evolving SLA requirement.
    Cloud Management Cybersecurity and Information Security Open Source Advocacy and Innovation Stratégie IT Strategic planning
  • European Commission- Directorate-General for Digital Services - Unit B1 DATA, AI AND WEB
    TEAM LEADER - SERVICE MANAGER IT PLATFORM WEB PRESENCE
    AGENCE & SSII
    janvier 2020 - février 2026 (6 ans et 1 mois)
    Brussels, Belgium
    Sabina managed the strategic vision, financial optimisation and continuous
    improvements of the Web Service Portfolio based solely on Open Source
    technology, ensuring agile delivery and architectural integrity with corporate
    solutions. She also defined and optimizes high-impact web solutions for over
    300 websites within the European Commission and EUIBAs.
    Her key responsibilities included:
    IT Service Portfolio Management: (>$10M Budget):
    • Managed a portfolio of more than 300 websites, ensuring that the selected web corporate solutions architecture aligned with business requirements.
    • Oversaw the annual budget exceeding 10 million EUR (services,HR, outsourcing, licenses) for the Europa Web Platform.
    • Established clear project selection criteria for new requests, ensuring efficient management and prioritization of incoming projects and service requests.
    • Drove IT Service Portfolio Optimization by standardising service offerings, defining contractual agreement templates, and ensuring service delivery is compliant with all SLAs (Service Level Agrements) and KPIs (Key Performance Indicators).
    • Acted as the primary escalation point for the Europa Web Platform (300+ websites).
    • Supervised and coordinated the work of more than 40 Full-Time Equivalents (FTEs) across multiple sub-teams.
    Innovation and Open-Source Advocacy:
    • Founded the Europa Community of Practice for Open-Source Web Systems (Drupal) to drive code contributions and knowledge sharing across the Open Source Communities.
    • Led innovation activities, including hackathons, to integrate Generative and Agentic AI with Open-Source web technologies.
    • Defined detailed OpenEuropa Library (architecture) of the reusable components to ensure the technological evolution in line with the evolving business demand of the European Commission and EUIBAs Web presence.
    • Documented the high-level architecture of the key open-source Web projects and contribute to Code Europa
    Open Source Advocacy and Innovation Enterprise Architecture and Strategic Digital alignment Conduite du changement Cybersecurity and Information Security Cloud Management
  • NCIA – NATO COMMUNICATION INFORMATION AGENCY
    SENIOR BUSINESS PLANNER
    DÉFENSE & ARMÉE
    décembre 2018 - décembre 2019 (1 an)
    Brussels, Belgium
    Sabina worked for the COO office and precisely in the Business and
    Workforce Planning team as Senior Business Planner.
    Her key responsibilities included:

    Strategic Planning and Forecasting:
    • Initiated a comprehensive Agency Workforce Planning initiative, encompassing demand forecasting for all organizational units (production and enabling) and the entire portfolio (services and projects).
    • Business Plan Execution: Successfully delivered the Agency's three-year Business Plan, ensuring its complete alignment with the financial plan and securing executive buy-in.
    Senior Stakeholder Coordination:
    • Coordinated efforts across all Service Line Chief Managers to finalise the yearly execution plan and validate projected revenue from services and projects to accurately support workforce cost forecasts.
    • Cross-Functional Alignment: Initiated and formalized collaboration with HR and Finance to guarantee accurate, integrated forecasts for workforce, revenue, and costs during the three-year planning cycle
    Process Continuous Improvements:
    • Documented and executed a comprehensive roadshow campaign across all NCIA entities and hierarchy levels to successfully implement the newly defined strategic planning process.
    • Process Automation: Implemented the Business Value Process for the planning exercise, supported by the automation within a newly adopted strategic planning tool.
    Financial Planning Business plan

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Formations

  • FOUNDATION OF SECURITY Cyberwayfinder
    2022
    FOUNDATION OF SECURITY Cyberwayfinder
  • CYBERSECURITY PROGRAM
    European Commission
    2021
    CYBERSECURITY PROGRAM

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