Description

Are you looking for an IT professional who just gets things done?

I'm Thomas, I provide professional IT support and consultancy to businesses and individuals — making sure everyone has access to reliable, high-quality IT services.

My Story:

I started working in IT at 17 years old as a Support Engineer and within my first year I had already grown into 2nd and 3rd line support. From there I became a Project Engineer, handling the planning, execution and delivery of IT projects. Over time I grew further into a leading role where I acted as the link between the project and support teams, sharing knowledge, coaching and training colleagues. In 2025 I took the next step and started as an independent IT consultant to follow my dream.

That path taught me how to pick things up fast, adapt quickly, and take responsibility early. 7 years later, that's still how I work.

What can I do for you? :

Think of me as a strong all-round IT professional who knows his way around infrastructure, cloud, security and user support. And if you need someone who can also talk to stakeholders or lead teams, I can do that too.

Skills:

System administration — Windows Server, Azure, Intune, SharePoint
Network infrastructure — Unifi, Watchguard, VPN, VoIP, Network Security
3rd line support & complex troubleshooting (ITIL-based)
IT project management — planning, execution and delivery
Change management & process improvement
Application support & user training
Client & stakeholder communication

On-site or remote, across Belgium. Fluent in Dutch, French and English.

Domaines d’expertise

Langues

Néerlandais
Bilingue ou natif
Français
Capacité professionnelle complète
Anglais
Capacité professionnelle complète

Préférences en matière de lieu de travail

Accepte de travailler sur site

Dilbeek (jusqu’à 50 km)

IT-Hero
Founder & IT Consultant
AGENCE & SSII
avril 2025 - Aujourd'hui (1 an et 2 mois)
Brussels, Belgium
– Freelance IT consultancy and support for businesses and private clients
– Full end-to-end project management: intake, planning and delivery
– Independent scheduling, client management and problem-solving
– Available for both on-site and remote interventions
IT-Consulting ITIL IT Project Management IT support Stratégie IT
Lovatech
IT Consultant & Project Engineer
juin 2022 - mars 2025 (2 ans et 9 mois)
Zaventem, Belgium
– Led projects end-to-end: planning, execution and client communication
– Bridging role between support and project teams to improve knowledge sharing
– Discussed technical solutions and possibilities directly with external clients
– Coached and trained colleagues (team leader responsibilities)
Lovatech
IT Support Engineer – 2nd/3rd Line
septembre 2019 - juin 2022 (2 ans et 9 mois)
Zaventem, Belgium
– Resolved complex technical issues for internal and external users
– Delivered training and support to colleagues and end users
– Dual learning: combined work and education from age 17
– Rapidly promoted to 2nd/3rd line support within the first year