À propos de Urbain
Senior digital transformation leader with 15+ years of experience in enterprise transformation, change governance, and adoption across EMEA. Proven track record delivering large-scale programmes, coordinating cross-functional teams, and translating complex business needs into practical operating models, roadmaps, and measurable outcomes. Strong background in evaluating what works in real organisations, with added AI governance expertise through Oxford, IBM, AWS, and PMI certifications. Comfortable working independently, giving structured critical feedback, and turning operational reality into clear, usable insight.
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Néerlandais
Capacité professionnelle complète
Accepte de travailler sur site
Bruxelles (jusqu’à 20 km)
Expériences
- 6th SourceCo-Founder & Commercial DirectorARTS & ARTISANATavril 2023 - novembre 2024 (1 an et 7 mois)Brussel, BU, Belgium• Built ArtTech consulting practice from zero: market analysis → €500K pipeline 90 days• Developed 50 key account targeting strategy + discovery frameworks• Closed €250K ACV initial deals establishing repeatable commercial methodology• End-to-end client ownership from opportunity to delivery excellence
- Orange Business ServicesGlobal Transformation Project DirectorTÉLÉCOMMUNICATIONSseptembre 2017 - février 2023 (5 ans et 5 mois)Brussel, BU, Belgium•Drove complex B2B technology deals with enterprise customers, managing €3M+ pipeline and closing €1.8M annually (110–130% quota)•Worked in a matrix environment (25+ person) with sales, pre-sales, service, finance, legal, and partner organizations to build executable solutions•Collaborated with partners and internal account teams to influence and structure opportunities, aligning on joint value propositions•Ensured rigorous opportunity qualification, CRM discipline, and forecasting accuracy, maintaining healthy pipeline coverage•Built trusted relationships with senior stakeholders on customer and internal side, acting as a strategic counterpart in key deals
- Orange Business ServicesGlobal Service ManagerTÉLÉCOMMUNICATIONSseptembre 2010 - août 2017 (6 ans et 11 mois)Brussel, BU, Belgium•Multi-country service governance with partner ecosystem coordination•Regular stakeholder reviews aligning customer/partner expectations•Cross-functional virtual teams resolving complex multi-market situations•KPI-driven performance tracking supporting sales and partner growth•Long-term relationship management across Belux financial enterprises
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Formations
- v3 Foundations CertifiedITIL2014v3 Foundations Certified
- YesOrange Management Development Program2012The courses outlined briefly below, equip Orange Business Services Managers to be confident in all areas of people development. They enable participants to significantly improve their own ability to work in teams, develop their own vision, and assist the team for whom they are responsible to improve in efficiency : Team Building for Success, Motivating Your People ILT, Effective Communications ILT, Decision Making for Success, Effective Coaching Skills, Time Management, Delegation Skills, Powerful Presentations, Culture Matters, Conflict Resolution Skills ILT
Certifications
- AI GovernanceOxford (Saïd Business School)2026
- Generative AI for Executives and Business LeadersIBM2026