Arthur L.

• Part of the Analytics squad. contributed to the page revamps and new platform migration of our key clients' analytical pages.

• Conducted continuous product improvement through user interviews with international teams, collecting qualitative data, and ideating with the design team to deliver user-friendly products to music Labels to understand how their tracks, albums, and artists are performing.

• Aligned with multiple teams to deliver impactful features for both internal and external teams, including features related to playlist inclusions, Spotify Discovery Mode and Short-Form content creations.

• Demonstrated new product features to internal teams.

• Contributed to delivering insightful industry news within the Product and Tech Team.

• ● Contributed to the ideation, framing, backlog management, priorisation, user story writing, QA testing and delivery of 15+ features on the Web Application alongside 1 PM and 8 developers (6 Back-End & 2 Front-End). Projects include OCR, Front-End revamp, EV charging and more.

• ● Conducted product discoveries through both quantitative and qualitative data collection, such as user engagement trackers on the product and stakeholder feedback.

• ● Developed product-related workshops and resources for other departments in order to have a better understanding of the product. Optimised flows with the Customer-Care team to better respond to product-related issues.

• ● Handled multiple sprints as Scrum Master.

• ● Consulting project as part of the Company Consulting Project (CCP) from the MSc Digital Transformation Management.

• ● Collaborated with four team members in the creation and ideation of innovative products in the real estate industry in the Middle East.

• ● Executed thorough market research on growth opportunities and property technological trends (IoT, Smart Cities, Construction Developments)