Compétences (14)
Caroline en quelques mots
Thanks to my previous assignments as a Consultant, I have improved my management and analytical skills. I managed different types of projects which improved my ability to work across diverse fields. These included sciences, pharmaceuticals, information technologies, quality improvements, and process optimizations. I’m an effective and efficient worker, as I’m capable of handling many projects, bringing structure, providing clear communication, and moving them forward. I’m always deeply committed to the success of the projects I manage.
Hardskills : Project Management - Program Management
Softskills : Reliable - rigor - smiling - positive thinking - motivated - flexibility - ability to work under pressure - teamwork mindset
Expériences
- GSKProgram ManagerINDUSTRIE PHARMACEUTIQUEmai 2019 - décembre 2021 (2 ans et 8 mois)Rixensart, BelgiqueBusiness ContextAcceleration program is linked to the GSK strategic decision to reduce the Vaccines R&D lead-time by 50%.In this framework, Analytical R&D department launched an initiative to accelerate its processes: the program was split into 2 workstreams: Incremental gain (focus on process improvement) & Fosbury (focus on innovation)Role : Program Manager of the Acceleration initiative & Project Manager of the implementation of a new tool: MS Project OnlineTasks• Organize and facilitate Workshops• Support the creation & the management of 10 projects (covering multiple countries) following PMP methodology• Coach the effective project team throughout the program - Give support & guidelines to the 10 Project Managers• Map, foster and maintain the connections between the 10 projects• Strive for continuous improvement: develop & maintain program communication in order to identify key requirements for future projects• Monitor and report on a timely manner to secure on time, on scope and on quality delivery• Frequently communicate the project status to the customer• Manage the Risk of the 10 projects: identify, analyze and respond to any risks• Project Manager of the development of Microsoft Project Online tool using Agile Methodology: gather needs, translate needs into specifications, participate to the development of the tool, manage the stakeholders, create and provide trainings, etablish process to maintain the tool• Map and improve the processes of the department – using MS Visio• Create excel tools to automize and facilitate work• Stakeholder of an Agile project• Communication: Create and send the Monthly Newsletter video• Creation of the Quality Manual of the department• Sharepoint management: creation of teamsites on Sharepoint, accesses management, customization and maintenance of the sharepointChallenges• Maintain the connection between the projects• Coach laboratory technicians with no experience in project management• Jungle many projects & program
- GSKProject managerINDUSTRIE PHARMACEUTIQUEavril 2018 - mai 2019 (1 an et 1 mois)Rixensart, BelgiqueBusiness ContextGSK must be compliant to external legal requirements and regulations. To ensure adherence to these regulatory requirements, Written Standards (controlled documents) are in place. A team of Project Managers is available to support the Business along the whole life cycle of the Written Standards.Role: Project Manager and SPOC of 2 platforms in Vaccines R&D.TasksStakeholder management:• Interact with the Business to understand needs and expectations (meetings and workshops)• SPOC between Business, Operational team and Governance located in the US, Italy and Belgium• Ensure relevant and timely communication on project to relevant stakeholdersProject Planning:• Analysis of requirements and create a planning• Assess and follow up the risks with implementation planning: proactively identify deviations from schedule and any other issues, evaluate options and implement optimal solutionsProject Execution:• Develop the training strategy• Provide process support to the Business and Operational team from initial request through to implementation• Project evolution follow-up: Follow up the flow of the review of the documents in SAPProject Monitoring:• Follow up KPI• Follow up corrective actions• Project Evolution Follow upMeeting organization:• Prepare and participate to Board Meetings and Department Committee (prepare slide deck – track actions in minutes meeting, follow up actions)Process Improvement:• Map the AS-IS Written Standards and Training process (Workshops & meetings) – using MS Visio• Gather and categorize the pain points (Workshop)• Work on the recommended solutions and proposals with the Business (Workshops, meetings)• Work on the TO-BE ProcessTool Development• Create a tool to automize and facilitate work - using Power Query• Write a « User Guide »
- GSKProject ManagerINDUSTRIE PHARMACEUTIQUEmars 2017 - mars 2018 (1 an et 1 mois)Business ContextDue to the reorganization of the GSK Vaccines R&D division and the acquisition of Novartis Vaccines, the training management system was not fit for purpose and irrelevant trainings were assigned to people causing compliance issues. Following this observation, Boost project (Business Oriented Organization for Standard and Training) was launched in order to assign the right training to the right people, simplify the training management, save people’s time and align people in one R&D.Role: Project Manager and Point of Contact of 3 platforms (around 2500 users in Italy, Belgium and the US)TasksStakeholder management:• Interact with the Business to understand needs and expectations (meetings and workshops)• Create stakeholder mapping & communication plan• Ensure relevant and timely communication on project to relevant stakeholdersProject Planning:• Analyse Business requirements• Schedule activities• Assess and follow up the project risk (Risk Register): proactively identify deviations from schedule and any other issues, evaluate options and implement optimal solutions.Project Execution:• Turn Business requirements into system data for operational team• Build functional set of trainings : curriculum (core activities & compliance)• Review the list of trainings assigned, categorize the trainings in the training matrix• Turn system data into catalogue of trainings and Written Standard in order to structure the management of trainings• Assess and follow up Issues (Issue Register)• Prepare and lead workshops• Participation to whiteboard meetingsProject Monitoring:• Follow up KPI• Follow up corrective actions• Project Evolution Follow upProcess Improvement/creation:• Set up guidelines and processes for pragmatic & simple training management• Train users to these new WOW and processesChallenges• Align the 5 Regions of Medical platform on the same set of trainings (curriculum) and same way of thinking• Explain to the Business the functioning of the training system and the training matrix built by BoostAchievements• RIGHT PEOPLE have the RIGHT TRAINING: People are compliant and able to do their day-to-day job• Improvement the level of training compliance for Vaccines R&D• Implementation of clear and efficient structure• Trainings irrelevant removed: user time saved• Alignment within the same function - Alignment in the ONE R&D• All BOOST related processes and output are handed over to WST Managers to maintain a high standard of training management maintenance
Recommandations externes
Formations
- Master’s degreeManagement Institute – Chambery/Lyon - France2014Law, Economics & Management Sciences - International Fair Trade
Certifications
- PMPPMI2020
- Prince 2B2B Learning2016
- Professional Scrum Master Certification (PSM I)Scrum.org