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Expériences
- B&B HotelsProject Directornovembre 2023 - août 2024 (9 mois)United StatesJob position – B&B Hotels USA IT Project Director, Contract Type – Freelance Mission Duration - 10 months, IT and Business Team Size- 30 stakeholders• B&B Hotels Opening in USA starting with Florida State, Orlando "February 2024" and Miami "July 2024" Cities• Information System IT Rollout• Software Digital Platform & HPS Platform• Digital Platform: Website, Mobile App, Middleware, ERP, CRM, BI, Marketing Campaign• HPS Platform: OTAs "Booking.com, Expedia", Channel Manager "Vertical Booking", Property Management System "LEAN", Revenue Management System "Accurate", Customer Reviews "Trust You"• USA Market Business Requirements Management• Cross Projects Coordination, Planning and Follow up• Business Processes Optimization and Capitalization• Headquarter & Hotels Hardware, Network and Security• HW: Workstations, Servers, Printers, Payment Terminals, Point Of Sales, DoorLocks, Kiosk..• Network: Headquarter Local Network Ethernet, Wired and public Wifi. Hotels Admin Network and Guest Wifi.• Security: Local Ressources security, Network separation Physical/VLANs, Security Agents for web browsing, Antivirus, Private Access• IT Due Diligence on acquired Properties• IT Partners Management• Request for Proposal, Decision Matrix elaboration and Selection process conduction for USA IT Partner and for Self Check In Kiosk Solution.• IT Budget Capex/Opex Management: Current and Forecast short/mid/long terms• IT Assets Management• IT Operations Follow up: Accounting, Orders, Service Management & Support Incidents/Service Requests
- ManutanProject Directoroctobre 2022 - septembre 2023 (11 mois)• "Marketing Automation" Project Manager: Automated marketing Campaigns management deployed on 27 branches/17 European countries of Manutan group.
- • Business Requirements/Backlog management
- • Key users/stakeholders' identification, Workshop animation, Functional framing, Impacts & feasibility study: Data Plateform Azure, Middleware Mulesoft, OneTrust/UCPM, WEB, PIM STEP, ERP AX, CRM MS Dynamics,..
- • Planning and Roadmap "Service Now": Resources plan, tasks, dependencies, timeline, budget plan, risks plan
- • Coordination and weekly/monthly follow up: Weekly, SteerCo
• « Alternative products & offers» Scrum Master: Automation of alternative products management based on offers/products catalogue and navigation/orders history of customers. BI Reports customization, Microstrategy Cube/High Cards setting.- • Backlog review « Epics, User stories » avec le Product Owner
- • Breakdown by Sprint of deliverables/PBI "Product Backlog Item"
- • By Sprint/Product Increment :
- • Planning: Prioritizing PBIs, PBIs included by sprint listing, definition of done by PBI
- • Daily Stand Ups
- • Review, Metrics analysis, Burndown/BurnUp/Velocity
- • Animation of Retrospectives, areas of improvement & deadlines
- • Planning and Roadmap "Service Now": Resources plan, tasks, dependencies, timeline, budget plan, risks plan
• DAM « Digital Asset Management » Project manager : As part MANUTAN IS Recast, a DAM system is needed to be integrated in order to centralize the management of different digital resources "Documents, Images, Videos,..".- • Request for Proposal elaboration and MANUTAN functional/non functional requirements elaboration
- • DAM solutions editors OpenText/Bynder interview
- • Decision matrix elaboration to compare between OpenText and Bynder DAM solutions: technical/functional/budget scoring based on MANUTAN requirements
- • ROI, TCO reports elaboration
- Tekwin DigitalCo founder, Program Manageroctobre 2019 - juillet 2022 (2 ans et 9 mois)Mission Duration: 1 year and 9 months, IT and Business Team Size- 13 stakeholdersManagement and Business analysis of On Demand development software solutions projects for clients implemented on Lebanon/Middle East/France.Agile project management process implementation and coaching: Scrum, SAFe, JIRA, Scrum boards, Spotify method• Training Sessions• Training material : YouTube channel tutorials videos by user story, Documents• « Hotels Cleaning companies ERP» Scrum Master and Product Owner: Online platform deployed on a French group having 5 cleaning companies with a hundred hotels customers in France and 3000 employees. Basic Features : Human Resources, CRM, Planning, Productivity, Payroll, Logistics Supplier / Stock / Orders / Payments, Finance.• « Condominiums management Platform » Scrum Master and Product Owner• Project Manager of below projects « Schools Management ERP», "Art galleries platform: Self-care & Customer Care »• Business Requirements management, Workshops• Backlog elaboration « Epics, User stories »• Breakdown by Sprint of deliverables/PBI "Product Backlog Item"• By Sprint/Product Increment :• Planning: Prioritizing PBIs, PBIs included by sprint listing, definition of done by PBI• Daily Stand Ups• Review, Metrics analysis, Burndown/BurnUp/Velocity• Animation of Retrospectives, areas of improvement & deadlines• Planning and Roadmap "MS Project": Resources plan, tasks, dependencies, timeline, budget plan, risks plan
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Formations
- Master in Information Systems' Architecture & Management, Software EngineeringENST Paris2008Grade A+
- Master in Engineering in Computer Science, Software engineeringENSI2007Grade A
Certifications
- PMP « Project Management Professional »Formatech2018
- Risk ManagementFormatech2016