Description

Senior SQL & ITSM Consultant — halve DB latency, stop recurring incidents, cut DB costs

Georgios Makridis: Operational Reliability & Business Continuity

Strategic Partner for High-Stakes Data Operations & ITSM Governance

💻 Faster user experience (MSSQL Performance Rescue)

⚙️ Fewer outages and repeat incidents (ITSM Fix Sprint)

🛡️ Predictable, auditable operations (Managed Performance)

Stop production slowdowns, eliminate repeat incidents and make your database platform predictable, auditable and cost‑efficient. Fixed‑price, outcome‑first engagements that deliver measurable KPIs and a clear roadmap to scale.

Faster user experience (MSSQL Performance Rescue)

Outcome: Halve median query time and reduce cloud DB spend.

Deliverables: 48‑hour audit; baseline metrics; top 5 prioritized fixes; quick‑win implementations; expected ROI and 2‑week pilot plan.

Fewer outages and repeat incidents (ITSM Fix Sprint)

Outcome: Remove recurring incidents and cut MTTR so ops focus on innovation.

Deliverables: RCA facilitation; 3 permanent fixes; automated 1–2 workflows; KB articles; SLA tuning and escalation playbook.

Predictable, auditable operations (Managed Performance)

Outcome: Ongoing stability, clear RTO/RPO and lower operational risk.

Deliverables: Monthly tuning, alert/dashboard ownership, quarterly RCA workshops, CMDB reconciliation and ServiceNow governance.

🌍 Why this works for your team

29+ years in SQL, L3 support and ITSM; proven in high‑volume, regulated platforms (100M+ transactions, multi‑country). ServiceNow Certified System Administrator and ITIL 4 certified. English C2, French B2; Brussels‑area and remote engagements (inside Belgium). PEPPOL-ready SRL.

All discussions and documentation will be in English.

Book a 30‑minute discovery to confirm KPIs and a tailored 48‑hour audit plan — which outcome should we prioritise first: latency, incidents, or cost?

Domaines d’expertise

Langues

Anglais
Bilingue ou natif
Français
Capacité professionnelle limitée
Grec
Bilingue ou natif
Italien
Notions

Préférences en matière de lieu de travail

Accepte de travailler sur site

Brussels (jusqu’à 50 km)

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