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Ghita Agouza BennisGA

Ghita Agouza Bennis

Product Owner/ Manager - Digital & E-commerce

450 €/jour
Valence, ES
8-15 ans

Délai de réponse moyen : 1h

À propos de Ghita

Freelance Product Owner / Product Manager – Digital & E-commerce Expert

With 8 years of experience leading digital product strategies for global brands like G-STAR, Louis Vuitton, Stellantis and Sephora, I turn business challenges into impactful, user-centered solutions. Specialized in mobile apps, e-commerce platforms, and AI-powered features, I drive strategic prioritization, stakeholder alignment, and agile delivery -SAFe and SCRUM. My approach blends data-driven decisions with a deep focus on customer experience and business performance.

Need to accelerate your roadmap, enhance customer journeys, or launch your next digital product? Let’s connect!
  • Français

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Espagnol

    Capacité professionnelle limitée

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Solenis
    Global Digital Product Owner
    CHIMIE
    mai 2025 - Aujourd'hui (1 an et 1 mois)
    Valence, France
    Freelance - Full remote
    • Led the strategy and rollout of a global self-service platform integrating salesforce Agent force and an augmented reality remote assistance, reducing the need for on-site interventions and improving service efficiency.
    • Assessed and positioned digital capabilities within the service ecosystem, ensuring alignment between business needs, technology solutions, and operational processes.
    • Integrated the platform with Salesforce, streamlining case management and improving operational workflows.
    • Monitored performance metrics and continuously optimizing the platform to enhance user experience and boost operational efficiency.
    • Produced AI-generated training videos for sales and technical teams, accelerating onboarding and reducing training costs.
    Project Management Salesforce Salesforce Service Cloud B2B Generative AI
  • G-STAR
    Product Owner / Product Manager - Digital & E-commerce
    E-COMMERCE
    octobre 2023 - juin 2025 (1 an et 8 mois)
    Valencia, Spain
    • Defined and executed the roadmap, aligning business goals with technical feasibility across global teams.
    • Led cross-functional Agile teams and managed product delivery and international roll-out.
    • Optimized personalized shopping experiences, leveraging data-driven insights to improve engagement and conversion rates.
    • Revamped the website in collaboration with marketing to align with brand image and tone of voice, while optimizing performance and A/B testing to maximize conversions.
    • Delivered AI-powered capabilities including a chatbot for Customer Service automation, AI-generated product descriptions, and image-to-image visual enhancements.
    Generative AI User Experience (UX) Conversion Rate Optimization (CRO) Méthode agile Product roadmap
  • Capgemini
    Senior Consultant - Digital & E-commerce
    AGENCE & SSII
    janvier 2017 - octobre 2022 (5 ans et 9 mois)
    Paris, France
    SAFe Senior Product Owner @Capgemini

    Louis Vuitton - Product Owner - E-commerce
    • Led integration of Algolia and Coremedia, enhancing search relevance and catalog merchandising to improve user experience and conversion.
    • Facilitate agile ceremonies and cross-functional team alignment, ensuring delivery of business objectives across international teams.
    Stellantis - Product Owner - Mobile app
    • Delivered a connected mobile app ecosystem across five automotive brands.
    Sephora - Product Owner - CRM
    • Implemented Sephora’s loyalty program and aligned solutions with business and technical needs through cross-functional workshops.
    Picard - Business Analyst - CRM
    • Gathered requirements and coordinated CRM/promotions platform configuration, testing and deployments across multiple countries.
    Conseil Gestion de la relation client Gestion de projet IT Project Management SAFe

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Formations

  • Master's Degree in Network & Computer Science Engineering
    IMT Lille Douai
    2017
  • Exchange in Digital Innovation & Project
    Tongji University Shanghai
    2016

Certifications

  • Safe Product Owner / Manager
    Safe
    2022
  • Connected Manager
    Harvard & Capgemini University
    2021

Compétences

Catégories