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Halil KaraHK

Halil Kara

Administrative, Operations & Customer Support

300 €/jour
Bruxelles, BE
0-2 ans

Délai de réponse moyen : 1h

À propos de Halil

I support companies that need solid administrative, operational, and customer service support on a part-time freelance basis (2–3 days per week).

My background covers administration, operations, logistics, customer service, and team management, mainly in international and fast-paced environments. I’m hands-on, organised, and comfortable working independently while staying closely aligned with teams, customers, and external partners.

I typically help by taking ownership of day-to-day activities such as:
Administrative and back-office support
Operational follow-up and coordination
Customer service and escalation handling
Team coordination, with a manager’s mindset
Clear communication and practical reporting

I adapt quickly, integrate easily into existing teams, and bring structure where things need to run more smoothly. I focus on reliability, continuity, and practical execution, especially when teams are stretched, growing, or missing extra support.

I’m available remote or hybrid, flexible, and used to working in multilingual and multicultural settings.

If you’re looking for someone who can step in, support your team, and keep things moving, I’d be happy to connect.
  • Anglais

    Bilingue ou natif

  • Néerlandais

    Bilingue ou natif

  • Français

    Bilingue ou natif

  • Turc

    Bilingue ou natif

Accepte de travailler sur site
Bruxelles (jusqu’à 50 km)

Expériences

  • Freelance
    Administrative & Operations Support
    IMPORT & EXPORT
    janvier 2025 - Aujourd'hui (1 an et 5 mois)
    Bruxelles, Belgique
    • - Back-office and administrative support (file follow-up, documentation, reporting)
    • - Coordination between internal teams, clients and external partners
    • - Operational follow-up: planning, tracking and communication
    • - Flexible part-time availability (2–3 days/week), remote or hybrid
    • - Multilingual support: Dutch, French, English, Turkish
    customer service Travail d’équipe Team management Multilingue Multitasking
  • DHL Aviation
    Team Leader
    janvier 2015 - Aujourd'hui (11 ans et 5 mois)
    • - Supervision and coordination of weekend logistics operations
    • - Team leadership: task allocation, scheduling and issue resolution
    • - Workflow optimisation and operational continuity
    • - Compliance with safety rules and operational standards
  • Samsung Electronics
    Service Account Manager
    janvier 2022 - janvier 2025 (3 ans)
    Bénélux, Bruguières, France
    • - Main service contact for retail customers across BENELUX
    • - Management of service requests, escalations and SLAs
    • - Quarterly Business Reviews (QBRs) and performance analysis
    • - Coordination with internal service and operations teams

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Compétences

Catégories

  • Autre