Ingrid Loete

I am a reliable freelance administrative and customer support professional with over 25 years of experience supporting B2B and international clients. I help companies streamline their back-office operations, manage customer communication and ensure smooth administrative workflows.

I have extensive experience in remote customer support (phone and email), order and invoice processing, CRM follow-up, reporting and EU transport documentation. I am used to working with KPIs, internal procedures and quality standards, and I integrate quickly into existing teams and systems.

Clients value my structured approach, accuracy and autonomy. I can support short-term projects, peak workloads or long-term collaborations, always with a focus on continuity and professionalism.