À propos de Jules
Freelance Senior Program Manager (Brussels) helping EU institutions, public organizations, and corporates deliver complex IT and digital transformation programs. Expertise in digital workplace, ServiceNow, cloud, and infrastructure programs. Strong governance, clear reporting, and on-time delivery of high-impact initiatives.
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Néerlandais
Capacité professionnelle limitée
Chinois
Capacité professionnelle complète
Swahili
Bilingue ou natif
Lingala
Capacité professionnelle complète
Accepte de travailler sur site
Wolvertem (jusqu’à 50 km)
Expériences
- Solvay SASenior Program ManagerAGENCE & SSIIjuillet 2024 - décembre 2025 (1 an et 5 mois)Brussels, BelgiqueSenior Program Manager – Infrastructure Digital Transformation (Freelance) | 2024 – 2025Led a €11M global modern device management program, migrating 7,600+ PCs from Windows 10 to Windows 11 and 7,000+ mobile devices to Microsoft Intune.Replaced legacy SCCM and MobileIron platforms with cloud‑native Microsoft Endpoint Manager, improving security, scalability, and operational efficiency.Decommissioned multiple legacy tools (SCCM, Tanium, Virtus), contributing to significant OPEX reduction.Defined global rollout strategy, roadmap, and governance; reported progress and risks to executive steering committee.Transitioned daily Intune operations to an external provider (Wipro) and established ITIL‑aligned operational processes.
- I-CityIT Operations DirectorAGENCE & SSIIjuin 2023 - juin 2024 (1 an)Brussels, BelgiqueDirected IT operations for a 76‑person department with a €21M annual budget.Reorganized operations to improve service quality, operational excellence, and employee engagement.Implemented ITIL processes (incident, problem, change, knowledge management), improving SLA compliance.Established a Security Operations Center integrated with ServiceNow for cybersecurity incident management.
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Formations
- MBA (Master of Business Administration)Vlerick Business School2012
- Master in Managment of Information TechnologiesUniversisté Catholique de Louvain1992