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Loïc G.LG

Loïc G.

Expansion & Ops | Strategist & Project

700 €/jour
Antwerpen, BE
8-15 ans

Délai de réponse moyen : 1h

À propos de Loïc

🚀 Scaling Companies to Success Across Europe 🌍

With a track record of transforming startups into scale-ups, I've played a pivotal role in revolutionizing industries and driving growth across Europe.

🍔 Delivering Success with Deliveroo:
As one of the pioneering team members at Deliveroo Belgium, I spearheaded the expansion of operations from 2 to 13 cities, making quality food more accessible in urban centers.

🚲 Powering Urban Mobility at Cowboy:
Joining Cowboy as one of the initial 10 employees, I played a multifaceted role in expanding the e-bike company across 12 countries, overseeing the deployment of over 45,000 bikes and leading sales initiatives across Europe.

💧 Crafting Strategies for Success:
Venturing into the freelance world in 2023, I've leveraged my expertise to assist companies like Dripl in shaping global strategies and optimizing service operations.

Let's connect to explore how I can help your company scale new heights! 📈




  • Français

    Bilingue ou natif

  • Anglais

    Bilingue ou natif

  • Portugais

    Capacité professionnelle complète

  • Néerlandais

    Bilingue ou natif

  • Espagnol

    Notions

  • Chinois

    Notions

Accepte de travailler sur site
Antwerpen (jusqu’à 10 km), Brussel (jusqu’à 10 km), Gent (jusqu’à 10 km)

Expériences

  • Studaro
    Head of Operations
    RESSOURCES HUMAINES
    juin 2024 - juillet 2025 (1 an et 1 mois)
    • Leading comprehensive operational strategy execution across all departments
    • Reshaping team focus on operational excellence, KPI implementation, andculture building
    • Driving revenue growth and market expansion aligned with strategic goals
    • Implementing comprehensive reporting systems and efficiency tools while maintaining accountability across cross-departmental execution
    Revenue Management Corporate strategy People & Culture
  • Dripl
    Head of Service
    INGÉNIERIE MÉCANIQUE
    juin 2023 - mai 2024 (10 mois)
    Brussels, Belgique
    - Developed and executed a comprehensive strategy to expand operations from Belgium to the Benelux, France, and Germany markets.
    - Established and managed an after-sales service focused on enhancing customer satisfaction, resulting in a notable NPS score increase to 60.
    - Drove operational excellence by setting up KPIs and streamlining processes to improve efficiency.
    customer service International Expansion Corporate strategy
  • Cowboy NV
    Retail Lead
    TRANSPORTS
    avril 2020 - mars 2023 (2 ans et 11 mois)
    - Spearheaded the successful opening of stores in Berlin and Paris, overseeing all aspects of retail operations across three locations and strategic partnerships.
    - Achieved profitability and elevated NPS to 80 through effective leadership and customer-centric initiatives.
    - Directed a team of 15 members, fostering a collaborative and high- performing work environment.
    Retail Team Management Start-up Training

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Formations

  • International Entrepreneurship
    KU Leuven Association
    2014
  • Chinese language and culture study (HSK 4)
    Xianyang Normal University
    2015

Compétences (28)

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