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Malt Strategy
Malt Strategy
Olena SapachevaOS

Olena Sapacheva

Project & Operations Manager

294 €/jour
Brussels, BE
3-7 ans
SaaS Implementation
Client Onboarding
Project Management
Stakeholder Management
Cross-functional Coordination

Délai de réponse moyen : 1h

À propos de Olena

I know how to build processes from scratch, whether it's a project or a procurement cycle. I know how to set up communication between all parties so it actually works. Years of working with contracts and other business documents gave me a strong foundation in reading them carefully and spotting what matters. More than 15 years across international operations, logistics, and software implementation for European clients. Fluent in English, Russian and Ukrainian, conversational French.

  • Ukrainien

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Français

    Capacité professionnelle limitée

  • Russe

    Bilingue ou natif

Accepte de travailler sur site
Brussels (jusqu’à 50 km)

Expériences

  • Freelance
    SaaS Implementation Project Manager
    AGENCE & SSII
    mai 2025 - Aujourd'hui (1 an et 3 mois)
    Brussels, Belgium
    Supporting SaaS and digital product companies with client onboarding, implementation coordination, and project delivery.

    My work includes:
    - coordinating communication between clients and technical teams
    - managing timelines, priorities, and project workflows
    - supporting software implementation and adaptation processes
    - ensuring smooth onboarding and structured delivery

    I help teams keep projects clear, organized, and moving forward from kickoff to go-live.
    SaaS Implementation Client Onboarding Project Management Stakeholder Management Cross-functional Coordination
  • Prodboard (SaaS product / Software platform)
    SaaS Implementation Project Manager
    AGENCE & SSII
    septembre 2019 - avril 2022 (2 ans et 7 mois)
    Kyiv, Ukraine, 02000
    Led end-to-end SaaS implementation projects for B2B clients, from initial onboarding and requirements gathering to go-live and post-launch support.

    Main responsibilities:
    - managing client onboarding and implementation workflows
    - acting as the main point of contact between clients and technical teams
    - translating business requirements into clear tasks for development and configuration teams
    - coordinating timelines, priorities, and cross-functional communication
    - supporting clients during rollout and resolving implementation issues

    Key achievements:
    - delivered multiple client implementations within agreed timelines
    - improved the requirements-gathering process between clients and technical teams
    - contributed to the design of a new CRM workflow and prepared technical requirements for development
    Client Onboarding SaaS Implementation Cross-functional Coordination Stakeholder Management Saas implementation
  • E.Mi International (International cosmetics company)
    International Operations Manager
    MODE & COSMÉTIQUES
    octobre 2014 - avril 2019 (4 ans et 6 mois)
    Rostov-on-Don, Rostov Oblast, Russia
    Managed complex international operations involving suppliers, logistics partners, and multi-stage delivery processes across different countries.

    Main responsibilities:
    - coordinating end-to-end operations including orders, shipments, payments, and documentation
    - managing international transportation (land, sea, air) and tracking deliveries at all stages
    - handling contracts, shipping documents, and compliance with import regulations
    - ensuring smooth communication between suppliers, partners, and internal teams

    This role strengthened my ability to manage complex workflows, coordinate multiple stakeholders, and maintain control over timelines in dynamic, high-responsibility environments.
    Stakeholder Management Cross-functional Coordination Process Management Operations Management Supply Chain Coordination
Consulter toutes les expériences de Olena

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Formations

  • Master's Degree in Foreign Philology (English & German)
    Melitopol State Pedagogical University
    2003
  • French Language
    EPFC Brussels
    2026
    Certificate – B1
Consultez la formation qu'a suivie Olena

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